Decision details

The Director of Legal and Democratic Services advised Cabinet of the publication of the Public Services Ombudsman for Wales’ (‘PSOW’) Annual Report and Annual Letter to this Council for 2022-2023.

The Cabinet Member for Education, Youth Participation and Welsh Language thanked the Director for the report and stated that the report allows Cabinet Members to accurately review and monitor how the Council is managing the feedback it receives. The Cabinet Member was pleased to note that, given the size of the Local Authority, a small number of complaints had been made and a small number had been referred to the Ombudsman.

The Cabinet RESOLVED:

1.    To consider and note the 2022-2023 Public Services Ombudsman for Wales’ Annual Report and Annual Letter to this Council.